Volunteering FAQ

I work full time – can I still volunteer?

Certainly! A lot of organisations need volunteers who are available in the evenings or at weekends, but check with the Volunteer Centre. Also, bear in mind that your company may offer opportunities for employee volunteering.

How much time will I need to volunteer for?

This depends on you and what you want to do, and the opportunity you choose. There are opportunities that only require a few hours a week, whereas others might take place every evening or only occasionally. It’s up to you.

Will I get training?

Because there is such a wide variety of volunteering placements available, the level of training you need also varies. For example, volunteering with the Samaritans will require a much larger training commitment than working on a conservation project. Some organisations offer training while others require you to use your existing skill base – be sure you are clear about the training requirements before you agree to volunteer.

Will I be interviewed?

Most organisations will not need to formally interview you, though they will want to at least have the opportunity to speak to you and get to know you beforehand. However, volunteering placements involving responsibility for money, or using dangerous equipment, may require a more lengthy interview.

Related reading:
Preparing for your interview

What experience do I need?

Often none at all. However for many jobs some experience of working with people would be useful. For other jobs experience in clerical , administrative, accounting, decorating or driving would be helpful. If you do not have any experience, then support is readily available to you.

Am I covered by insurance?

Most organisations have insurance cover for all activities.

What if I want to leave?

As a volunteer you are free to leave your placement for any reason. However, it might be a good idea to talk to your named contact in the organisation or Volunteer Centre first, to try and address any problems you may be having – the solution might be easier than you think. If you need to leave for other reasons – for example, if you get a job or if your circumstances change – try to give the organisation as much notice as possible. Most organisations will appreciate that people’s circumstances change over time and that volunteers move on.

I am in receipt of state benefits, will becoming a volunteer affect me as a claimant?

The rules surrounding volunteering while on state benefits have been relaxed in recent years to encourage more people to take part in voluntary work. If you are worried about this, please contact us for advice.

Will I be paid any expenses I incur when volunteering?

Organisations usually ensure no volunteers are left out-of-pocket.

Will I need to have a police check?

Some organisations require that a criminal record check be carried out on anyone who wishes to volunteer with them. Some kinds of work - for example work with children or with vulnerable adults - will definitely require a police record check. The type of check will depend on the level of access you have with service users and the organisation. No criminal record check can be carried out without your consent and there are strict controls on how and for how long the information should be stored.

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